Frequently Asked Questions (FAQs)

 

When will I receive my item?

You should received your items within 5-7 days unless otherwise stated in the product description.  

Can I track my order?  

Absolutely!  We offer multiple ways to track and monitor delivery of your order when you check-out.  Of course, you may also contact us at info@lotuspetalstherapy.com or call us at 571-989-0529, with questions about your order -- or simply use our contact form.  

Does Lotus Petals Therapy ship internationally?

We ship anywhere in the United States, including Hawaii and Alaska.  We do not ship internationally at this time.  

How do I initiate a return for a refund?

Please contact us directly with your order number. Once we receive confirmation of your shipping information, we will initiate a refund for the full amount of your purchase. Please find additional information on returns here.

 

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